The Santa Clara Valley Water District is committed to excellence and environmental stewardship. We have a Quality and Environmental Management System that is continuously monitored and improved to ensure that all our services and products offer the highest levels of quality while maximizing the district’s environmental stewardship.
The Santa Clara Valley Water District’s Quality and Environmental Management System is ISO 9001:2008 and ISO 14001:2004 certified.
Quality and Environmental Policy statement
The district maintains a Quality and Environmental Management System (QEMS) to:
- help meet the Ends and Executive Limitations governance policies established by the Board of Directors;
- meet customer requirements;
- provide for active, uniform, and systematic deployment of key processes;
- and to establish a culture of continual improvement to implement its vision of fiscal responsibility and accountability.
The district also strives for a net positive impact on the environment while implementing the vision of fiscal responsibility and accountability and complies with legal and other requirements related to its environmental processes.
Quality, environmental stewardship, and organizational excellence are the responsibility of each individual in the organization. District leadership supports quality by providing appropriate resources, transparent processes, a supportive work environment, and development opportunities for its workforce. Each individual is expected to fully engage in deploying the mission and use resources in a manner that maximizes effectiveness and contributes to environmental stewardship.